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Tell us about your experience with us, because we know the value of customer satisfaction. After many changes and reformations with our customer service, we are more than excited to hear how our clients feel about us!
Top service when our car broke down mid road trip.My dad and I were driving from Oklahoma to North Carolina. My Audi A4 broke down in Tennessee. We got our car towed to Elite Automotive and we knew we were in good hands. They diagnosed, got the part delivered, and serviced my car the same day. The staff stayed late on a Friday evening to make sure we got back on the road safe and sound. We were not overcharged and they even lent us a car so we could get food at lunchtime. Cannot speak highly enough of Elite!
Great experience here. Came to look at a car that one of their customers had for sale. Shawn the owner is a great guy and was very helpful. He was nice enough to put the car up on one of his lifts and went over everything he had fixed and thought might need to be fixed in the future.Wish I lived closer to the area. If I did he would be my new mechanic. If your in the Sparta area bring you car here for service.
Tammy R. on 01/21/2022
Would not take my car to any other mechanic. If you own a BMW, you can not go to a shade-tree mechanic. Elite Automotive are BMW-certified & specialized in high end cars. Will check out your problem. call you & give you estimate PROFESSIONALISM Excellent Service
2017 AUDI A5 SPORT Owner on 06/05/2023
They are the sweetest people you could ever deal with. They keep you updated on whats going on with your vehicle and never pressure you to have extra things done. They inform you and let you decide. I really like working with them.
2018 CHEVROLET SUBURBAN K1500 PREMIER Owner on 05/02/2023
Service was great. They were able to find the problem and fix it as quickly as possible and get my car back to me. We were able to drop my car off the night before and we appreciated their flexibility. We'll definitely be back.
My first visit with Elite. Wonderful experience. Everyone, not just management, i mean everyone is concerned about doing the best possible job and making sure you are informed and have a positive experience. My Audi TT needed 60k service, brakes and convertible top motors. The dealership would have been outrageously expensive but I feel elite saved me some money and cared about doing it right. 24 month/24000 mile help if I have an issue with the convertible top is awesome. Great Job. Please thank everyone for me.
Best in the business. Good, honest, well priced, and work done correctly the first time in a timely manor.
These guys totally went out of their way to service my bmw transmission.Quality work! These guys know their stuff ! I would definitely use them again!
Elite automotive was a great decision to take my husband's truck there after a deer hit his truck. It did take a whole to get it back, but there was so much to fix, mechanical, and body work. We were astonished how great his truck turned out. It looked brand new. Thanks Marcell to you and your staff
I needed to rent a vehicle at a moment's notice and Elite took great care of me. I thought it would cost me a lot of money since I hadn't been able to call ahead to reserve, but I was surprised. Casey was awesome in getting things in order before I arrived, and I was on my way out the door within five minutes. Great people to deal with and I loved the little
red Mini Cooper. It was perfect for me. I will definitely be back to rent a car if needed or to have my own vehicle serviced. Very pleased.
I brought in two Mercedes Benz Sprinters for body damage - one was a driver side dent and the window would only go half way up and the other one was for rear passenger side damage. FIXED IN 1.5 WEEKS! With so many part shortages nowadays, they managed well and had a quick turnaround, all the body shops in the Nashville-Middle TN area had wait times up to a month and even longer than that. Professional and informative staff, they detailed my vehicles at time of pick up. They take extra care of your vehicles while it’s in their shop. Also, their customer lounge, help yourself with a quick complimentary drink to keep you going in the hot weather now that summer is upon us. Overall, had a great experience while I was there to take my vehicles in and they’re easy to communicate with if you’re a person who needs constant updates on your vehicles to get you back on the road, whether if it’s for personal use or business use. Thank you, Elite Automotive Group team!